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Testimonials

Great group of guys. Technicians are some of the best at what they do and always strive to deliver a high-quality repair. Advisors are knowledgeable, honest, and very proud of the reputation they carry. I’d highly recommend these guys to anyone in the Mt. Airy area looking for automotive repair.

 

Noah Hammond

Took care of us just in a few hours. Great prices, honest employees. Great leadership.

 

Phil S.

I was referred to Matt at Mt. Airy Service Center by a co-worker who has known him for years. I was skeptical as much like Home Improvement Contractors, Auto Mechanics are always straddled with an abundance of caution and mistrust. Trust must be earned. Well, it didn't take long in this case. Matt was polite, personable, respectful and most importantly, HONEST. I told him about the laundry list of work deemed "necessary" from Heritage Mazda and he whittled it down to what was ACTUALLY needed. He explained everything in terms a layman would understand and when I told him I wanted to pay to have my Throttle Body cleaned, he told me it was not necessary at this time and would be a waste of money. WHAT?? I was floored. This was a first for me. I live in Columbia, it's a hike but how much more would it cost me to have local mechanics overcharge me? No Brainer!! In ONE VISIT, Mt. Airy Service Center has earned my business moving forward! Kudos to Matt and his crew. P.S. I went to Matt prior to looking at their Google Reviews. I had no idea they were killing it with a 5.0. This is EXTREMELY hard to do and maintain, especially in Auto Mechanics. If you are at all on the fence, climb over it and get your butt down to Mt. Airy Service Center.

 

Scott Newsome

I cannot recommend Mt. Airy Service Center enough!! Our 2017 Chevy had a few warnings pop up a few days before traveling. Admittedly Mt. Airy Service Center was not my first call… I called 2 dealerships, one with appointments booking over a week out, another didn’t pick up the phone. Third times the charm - I called the Mt Airy service center and spoke with Matt. He immediately got us in for an appointment, walked me through estimated costs and explained all recommended repairs without being pushy or trying to sell extra services. Knowing my husband is handy he offered suggestions for a few minor maintenances we could do on our own to save costs. I felt like they were genuine people who cared about getting you safely on the road versus just trying to make a buck. My car was repaired within 24 hours and back on the road thanks to these guys! Next time you need service or repairs, consider the smaller business, like Mt. Airy service center!!!

Caitlin Torrisi

I have an F150 that's had some rather annoying issues. I have changed the oxygen sensor in it twice and had other mechanics refuse to work on it unless I pay them again for a third new oxygen sensor. Basically, I was wasting my money. Matt was understanding of that and didn't try to screw me over on something that I knew for fact wasn't the issue. Matt and his Ford specialist got down to the root of the problem and took the time to test the WORKING oxygen sensors and discovered it was a programming error. They didn't try to charge me unnecessarily and understood my frustration, and most importantly they weren't alarmist about it. If you want an honest mechanic and someone who's not there just to get rich off you take your vehicle here, and they will do right by you!

 

Chelsea L. H

I’ve been bringing all my vehicles to Mt Airy Service Center for the past five years, and at this point I don’t trust anyone else to work on them. Every time I bring a car in, I know I’m getting quality work that’s guaranteed — no shortcuts, no surprises.

 

What really sets them apart is their honesty. They only tell you about work that actually needs to be done. They’re not out there manufacturing problems or trying to upsell you on repairs you don’t need. When they say something needs fixing, you can trust it does.

 

If you’re looking for a shop you can rely on for the long haul, this is it. Five years in and they’ve earned my business for good.

 

Mellissa A.

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